FAQS

Frequently Asked Questions

What is a virtual reality tour?

A virtual reality tour is a new and innovative experience that is growing all over the world. Virtual reality is used as a tool to amplify the tour guide’s experience. It is the combination of a guided tour of the city, with the added bonus of travelling back in time. Thanks to the visors and the recreation of historical spaces, you will be able to compare the present with the amazing past. At VR Guide Me we focus on not replacing the image of the tour guide, on the contrary. We offer you this tool so that you can enhance the group experience, impacting with historical scenarios in 360 degrees and with sound.

What places will we visit during the guided tour in Prague?

The following points are those of virtual reality, but during the tour, we will talk about other important historical landmarks such as the Church of Our Lady before Týn, the Estates Theatre, and the Church of Our Lady of the Snows.

map-vr-city-tour-prague-2

Is the tour suitable for children?

Sure, children love this activity! Children from the age of 7 can already participate in our virtual reality tour.

What happens if it rains?

Normally, the tour can proceed smoothly even in the rain. If the rain is very heavy, the guided tour will be rescheduled for another date. If rescheduling is not possible, we will refund your money.

What if I wear reading glasses?

If you wear reading glasses, you can use the virtual reality glasses without any problem.

How can I redeem a gift card?

To redeem a gift card or a discount code, you’ll need to enter the code during the payment process. You’ll see a field where you can enter your code. If you encounter any issues, please don’t hesitate to contact our team.

How long is a gift card valid for?

Gift cards are valid for one year. You can use them during this period for the date or languages in which you wish to take the tour. We recommend booking as far in advance as possible.

In which languages can the tour be conducted?

Currently, we offer guided tours regularly in Czech and English. However, we can also conduct the activity in Spanish, German, Italian, and French. Please contact our team if you wish to take the tour in these languages.

Can I cancel or modify a reservation?

You can cancel and/or modify your reservation as long as it is done at least 24 hours before the activity starts. After this period, unfortunately, we won’t be able to make any changes.